Tuesday, February 1, 2011

Twitter and Restaurants

Books will be written about Twitter... The Tweet is the "sound bite" of todays' age.. you can say anything you want as long as you keep it under 140 characters.. People ridicule Twitter saying why should I be tweeting about the minutia in my life?

If you are just starting out it can seem a bit daunting but Twitter is very easy to use and it makes a lot of sense. But there is a lot of learn.

BUT FIRST, what can you do with Twitter? Regular customers have lots of questions and always seem to want to know the inside scoop on what's going on or going into the kitchen. With Twitter consider tweets about the following:

  1. Who is on the floor
  2. Up coming specials/nightly specials
  3. Specials available only via Twitter
  4. Updates about personnel (weddings, marriages,  etc.)
  5. New Suppliers
  6.  Alters about menu changes
Here is all you need to know about Twitter in 60 seconds:
  1. Posts are 140 characters or less
  2. Posts are totally free form; you can put anything any where
  3. When you want to send a public message to someone you but an @ in front of there USER name; to message me publically on twitter put @hhawk ANY place in the message.
  4. If you put a "#" in front of any work, that means it's
    "topic" or a key word. Twitter tracks the most popular keywords; if your topic is trending on Twitter its a big deal these days.
  5. You can search Twitter for all public messages by keyword (e.g., #steak) or by user name e.g., @hhawk ; you can search on any thing
  6. If you put in a URL, you will need to shorten it with products like bit.ly and ow.ly
Finally:
  1. On Twitter anyone can see all public messages (by searching for them)
  2. But if you follow someone, you can see directly what they tweet
  3. If they follow you, they can see your tweets
  4. It's a status symbol to see who is following who and who has more followers 
  5. If someone follows you, you can send them a direct message (private message) within Twitter; you are still limited to 140 characters.
Let your customers know you are on Twitter and let them follow your every tweet..

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